Terms & Conditions| Kitchenhublimited Terms & Conditions Of Sale |
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Please read these terms and conditions carefully. If you have any complaints about Kitchenhub Limited, services or goods purchased from Kitchenhub Limited please contact
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To purchase from Kitchenhub Limited you must be over 18 years of age. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes and you may ask that Kitchenhub Limited remove your details from their system by contacting This e-mail address is being protected from spambots. You need JavaScript enabled to view it Kitchenhub Limited is not obliged to supply any goods until you, the customer, have confirmed an order and paid for the goods in full. This is when the contract is made. Once the goods have been paid for the order is classed as being confirmed, by you, the customer.
It is the customer’s responsibility to check all suitability of any goods purchased. Kitchenhub Limited accepts no liability for any goods incorrectly ordered. Kitchenhub Limited accept no liabilty for incorrect room dimensions supplied by the customer or anyone acting on the customers behalf. If the kitchen design service has been purchased it is the responsibility of the customer or customers kitchen fitter/tradesman to check that all room dimensions, displayed in the kitchen design, are correct before proceeding with a order. Once an order has been confirmed all responsibility for the kitchen design then passes to the customer or customers representative.
Approximate delivery times may be available on the day of delivery.
All kitchen deliveries must be taken in by an able bodied person who is capable of helping with the offload of the goods ordered. All deliveries are a one man delivery unless previously arranged with Kitchenhub Limited. If adequate help is not provided by the customer, Kitchenhub Limited reserve the right to re-arrange the delivery of the goods at a time agreed with the customer. Additional delivery costs may apply. Kitchenhub Limited are not responsible for any loss and/or expense (including loss of profit and extra labour costs) suffered by you, the customer, due to damaged products, late delivery or any other reason.
Returns procedure In the event of goods being faulty due to manufacturing defects or transit damage, Kitchenhub Limited will agree to credit the value or replace the goods. Goods may be returned for credit by following the Return Procedures. Other returned items must be received in a saleable condition, in the original packaging, or credit will not be issued. If the sale is a business to business transaction (trade) a handling fee will apply on all goods elegible for credit. Doors, door related accessories and cabinets should be inspected on receipt. Machining or altering these products, in any way, confirms your acceptance of their quality and standard. Kitchenhub Limited is subsequently unable to accept return of these items under any circumstances. Should you wish to return goods for any reason please contact your Customer Service Administrator prior to taking any further action. In the case of carrier collection you will be sent a consignment note, labels and detailed instructions. It is advised any goods to be returned should be done so via an insured method as any goods damaged in transit cannot be refunded. Kitchenhub must be notified of any goods to be returned or replaced, damaged or otherwise within 7 working days of receipt. Any goods notified outside of this period will not be accepted back as a return. Kitchenhub Limited will not accept responsibility for any goods returned outside of this returns procedure.
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